Frequently Asked Questions

Everything you need to know about your MIVI audio and charging gear.

What is the standard shipping timeframe for my order?

Orders are typically processed within 24 hours and delivered within 3 to 5 business days depending on your location.

How do I claim a warranty for my MIVI product?

You can register your product on our official website and file a claim under the 'Warranty' section by providing your invoice and product details.

What is your return and replacement policy?

We offer a 7-day replacement policy for products that arrive damaged or have manufacturing defects. Please ensure the original packaging is intact.

Are MIVI wireless earbuds compatible with both iOS and Android?

Yes, all MIVI Bluetooth audio products are designed to be universally compatible with any Bluetooth-enabled device, including iOS, Android, and Windows.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery is also available for most pin codes.

How can I track the status of my shipment?

Once your order is dispatched, a tracking link will be sent to your registered email address and mobile number via SMS.